Standard visit
Monday to Friday, until 6pm
£100
including the first hour of labour
then £25 per 30 minutes
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Undercounter repairs · Bristol
Undercounter Dishwasher Repair in Bristol
Undercounter dishwashers do a huge amount of work for their size, in café kitchens, pub back bars, care home kitchenettes and staff rooms. I repair commercial undercounter dishwashers across Bristol and the surrounding areas.
Or email joshua@
You deal with me, the engineer, directly.
Fully insured (£5m public liability) and DBS checked.
Common faults
What goes wrong on undercounter machines
- Water left in the bottomGravity-drain machines need a clear drain run with enough fall; pumped-drain machines depend on the drain pump. Either can block.
- Cycle won’t startA door switch or latch, level sensing, or a seized wash pump, like the Proton Washrite where I found a metal bracket in the pump housing.
- Not fillingA faulty solenoid valve, a blocked inlet strainer or low water pressure.
- Lukewarm waterFailed elements, a rinse boiler fault or a thermostat that has drifted.
- Detergent or rinse aid not dosingPerished dosing tubes, a failed dosing pump or blocked lines, leading to spots and smears.
- Leaks and dripsDoor seals, or hoses behind the machine that nobody sees until the floor is damaged.
Ventilation
Ventilation around the machine
Heat and steam trapped around a machine can shorten the life of control boards and seals, so I can also advise if the ventilation needs improving.
Customers
Where undercounter machines work hardest
- Cafés
- Pubs & bars
- Restaurants
- Care homes
- Schools
- Hotels
Often the only dishwasher on site, so a fault stops everything.
Pricing
The price covers coming out to you and the first hour of labour. Any extra time after that is charged in 30-minute blocks.
No VAT to add. The price you see is the price you pay.
Evening & Saturday visit
Weekdays after 6pm, and Saturdays
£150
including the first hour of labour
then £35 per 30 minutes
Sunday & bank holiday visit
All day
£200
including the first hour of labour
then £50 per 30 minutes
Parts are always quoted and agreed before fitting. No hidden extras, so you’ll know the cost before any work goes ahead.
Every job comes with an invoice. Payment is due on visit completion, by bank transfer or cash. Account terms are available for regular customers.
FAQ
Questions customers ask
My undercounter dishwasher won’t drain. What could it be?
On a gravity-drain machine, check the drain hose and the waste it runs into for blockages. On a pumped-drain machine, the drain pump or its filter may be blocked or faulty. If clearing the tank filters doesn’t help, it needs an engineer.
Can a domestic dishwasher do the job in a café?
Domestic machines run long cycles and aren’t built for constant commercial use or the higher rinse temperatures expected in food businesses. A commercial undercounter washes a rack in minutes and is designed to keep doing it all day.
Can you move or reinstall an undercounter machine?
Yes, whether it’s a refit or a new machine. See commercial dishwasher installation.
How much will a repair cost?
A standard visit (Monday to Friday, until 6pm) is £100 including the first hour of labour, then £25 per 30 minutes. I don’t charge VAT, and parts are quoted and agreed before fitting.
Do you repair undercounter glasswashers too?
Yes. See glasswasher repair.
Contact
Undercounter machine down? Get in touch
A photo of the data plate and any error code helps. Call, WhatsApp or email.