Standard visit
Monday to Friday, until 6pm
£100
including the first hour of labour
then £25 per 30 minutes
Home›Passthrough dishwasher repair
Passthrough repairs · Bristol
Passthrough (Hood) Dishwasher Repair in Bristol
Passthrough dishwashers sit at the centre of busy kitchens, with racks sliding in from one table and out onto the next. I repair hood-type passthrough machines in restaurants, hotels, schools and care homes across Bristol and the surrounding areas.
Or email joshua@
You deal with me, the engineer, directly.
Fully insured (£5m public liability) and DBS checked.
How they work
Where hood machines go wrong
On a passthrough, lowering the hood starts the cycle. Switches or sensors tell the controller the hood is down before the wash pump runs, and springs or counterbalances carry the hood’s weight. When those wear, you get a machine that won’t start, stops mid-cycle or has a hood that drops.
Hood machines can run on a single-phase or three-phase supply, and I work on both. Each element, contactor and phase needs checking, not only the obvious part.
Common faults
Passthrough faults I repair
- Won’t start when the hood closesWorn hood switches, misaligned magnets or sensors, or damaged wiring.
- Heavy or dropping hoodTired springs, worn counterbalance parts or hinge wear.
- Rinse not hot enoughFailed boiler elements, thermostats or a rinse pump fault, which affects hygiene as well as results.
- Tank losing heatOne element or phase failing, or a contactor that has burnt out.
- Leaks at the hood or tablingWorn seals, a hood not seating squarely or an overfilling tank.
The whole wash area
Looking beyond the machine
A passthrough is usually connected to tabling, a pre-rinse spray and sometimes a waste disposal unit. When I diagnose a fault, I can look at the full run from water inlet to drain, because a problem in one place often shows up somewhere else.
Pricing
The price covers coming out to you and the first hour of labour. Any extra time after that is charged in 30-minute blocks.
No VAT to add. The price you see is the price you pay.
Evening & Saturday visit
Weekdays after 6pm, and Saturdays
£150
including the first hour of labour
then £35 per 30 minutes
Sunday & bank holiday visit
All day
£200
including the first hour of labour
then £50 per 30 minutes
Parts are always quoted and agreed before fitting. No hidden extras, so you’ll know the cost before any work goes ahead.
Every job comes with an invoice. Payment is due on visit completion, by bank transfer or cash. Account terms are available for regular customers.
FAQ
Questions customers ask
What’s the difference between a passthrough and an undercounter dishwasher?
A passthrough has a lifting hood and sits between tables, so racks slide straight through. An undercounter is front-loading. I repair both; see undercounter dishwasher repair.
My hood dishwasher won’t start when I close the hood. Why?
Often a worn hood switch, sensor or wiring fault, though a tank that hasn’t filled or heated can stop a cycle too. I can test each in turn.
Do you work on single-phase and three-phase machines?
Yes. Passthrough dishwashers can be single phase or three phase, and both are routine work for me as an electrical commercial catering engineer.
How much does a passthrough repair cost?
A standard visit (Monday to Friday, until 6pm) is £100 including the first hour of labour, then £25 per 30 minutes, with nothing extra for VAT. Parts are quoted and agreed before fitting.
Can you install a new passthrough dishwasher?
Yes. I install and commission new and replacement machines. See commercial dishwasher installation.
Contact
Passthrough playing up? Get in touch
Send the make, model and what the hood or display is doing, or give me a call.
Brands I work on include Hobart, Winterhalter, Classeq, Maidaid, Meiko, Electrolux and others.